

Collaborative Care Model (CoCM) Live Continued Learning Series
Collaborative Care Model (CoCM) Live Continued Learning Series
Elevating skills to support implementation of the CoCM care model
This nine part live webinar learning series will provide practical guidance to support the implementation of the Collaborative Care Model (CoCM) in primary care practices participating in the BCBSM CoCM initiative. Sessions will support skill development for the behavioral health care manager (BHCM) in motivational interviewing, problem solving treatment, and behavioral activation and assist the primary care team in developing processes and workflows to support implementation of the care model.
Additionally, two drop-in question and answer sessions for behavioral health care managers (BHCMs) will be offered after the January operations webinars on January 5th & January 28th. This is an opportunity to network with other BHCMs, ask questions and receive assistance and knowledge from experts and other BHCMs.
More details regarding topic to be covered during each live session may be found below.
Click below to register for one or more sessions:
SESSION INFORMATION, DATES, TIMES & REGISTRATION

Session 1: Problem Solving Treatment
This session will provide an overview of problem solving treatment and how it can be utilized to assist patients with developing problem solving skills utilizing self-management techniques.
December 21, 2021 | 11:00 am – 12:30 pm
Session 2: CoCM Operations: Patient Identification
This session is designed to review CoCM patient identification strategies and share practical best practices for identifying patients eligible to participate in CoCM.
December 23, 2021 | Noon-1:00 pm
Session 3: CoCM Operations: Systematic Case Review
This session is designed to review components and support tools for the CoCM systematic case review.
January 5, 2022 | 1:00 – 2:00 pm
BHCM Drop-in Q & A Session: 1:00-2:30 pm
Session 4: Spirit of Motivational Interviewing
This session will explore the spirit of motivational interviewing and refine skills and knowledge in practical application.
January 7, 2022 | 11:00 am – 12:30 pm
Session 5: Motivational Interviewing: OARS Part 1
This session will explore and refine the use of motivational interviewing OARS (open-ended questions, affirmation, reflective listening, and summary reflections).
January 12, 2022 | 11:00 am – 12:30 pm
Session 6: Motivational Interviewing: OARS Part 2
This session will further explore and refine the use of motivational interviewing OARS (open-ended questions, affirmation, reflective listening, and summary reflections).
January 18, 2022 | 12:30 – 2:00 pm
Session 7: Behavioral Activation
This session will provide an overview of behavioral activation and how it can be utilized to treat patients with depression and/or anxiety.
January 20, 2022 | 11:30 am – 1:00 pm
Session 8: Motivational Interviewing: SBIRT & Putting It All Together
This session will further explore and refine the use of motivational interviewing skills and review SBIRT (screening, brief intervention, & referral to treatment) screening tools and assessment techniques.
January 25, 2022 | 11:00 am – 12:30 pm
Session 9: CoCM Operations: Data & Billing Strategies
This session is designed to review billing codes and productivity metrics for CoCM.
January 28, 2022 | 11:00 am – Noon
BHCM Drop-in Q & A Session: Noon – 12:30 pm
Audience
These sessions are intended for behavioral health care managers (BHCM), practice leadership, and other clinical and non-clinical staff tasked with building the infrastructure and processes for implementing the Collaborative Care Management Model in the practice. It is also applicable to nurses, social workers, advanced practice providers, medical assistants, community health workers and other care team members seeking to expand their knowledge and skills of motivational interviewing, problem solving treatment and behavioral activation.
FACULTY
Eric Lake, MA, LLP, CADCMary Free Bed Rehabilitation Services: Psychologist, Pain Rehabilitation Program, Grand Rapids, MI
Laura Saunders, MSSWLaura Saunders is the Wisconsin State Project Manager for the Great Lakes Addiction, Mental Health, and Prevention Technology Transfer Centers. Since 2001, Laura has provided SBIRT and Motivational Interviewing training to physicians, nurses, medical students, psychologists, specialty addiction treatment providers, social workers, physical therapists, health educators, and staff who work in correctional settings. She has provided feedback and coaching to hundreds of social workers, correctional staff, and other human service providers who are interested in using evidence-based practices with fidelity. Laura joined the international group of Motivational Interviewing Network of Trainers (MINT) in 2006 (Sophia, Bulgaria) and is an active member of the Wisconsin MINT group.
Sue Vos, BSN, RN, CCMSusan Vos is the Program Director at the Michigan Center for Clinical Systems Improvement. She has experience in working with multi-disciplinary teams to provide care for complex patients, extensive knowledge and expertise in practice transformation, developing and implementing care management curricula based on evidence-based guidelines, training of care manager and other clinical practice staff, implementing care models, and driving quality improvement strategies. She is the current president of the Case Management Society of America: Grand Rapids/Kalamazoo Chapter. Susan led the organizational team in the COMPASS (Care Of Mental, Physical And Substance-use Syndromes) Initiative funded by the Centers for Medicare & Medicaid Services (CMS) / Center for Medicare & Medicaid Innovation (CMMI), which evaluated the large-scale implementation of the TEAMcare model treating patients with depression and comorbid diabetes and/or cardiovascular disease. The initiative was implemented in 18 medical groups and 172 clinics across eight states.
Robin Schreur, BS, RN, CCMRobin Schreur is a trainer for the Michigan Center for Clinical Systems Improvement (Mi-CCSI). She served as the Clinical Lead Care Manager in Ambulatory Care at Spectrum Health from 2012 until 2020. Her aim is to instill the importance of patient-centered care across the continuum of care. Robin has worked in a variety of settings including insurance-based and primary care practices, and as a behavioral health nurse at an inpatient facility. She has extensive experience in training and onboarding hundreds of clinicians in care management roles and motivational interviewing.
Cost
FREE for members; FREE for non-members
Continuing Education Credits
Nurses
Nursing continuing education credits are available for motivational interviewing, problem solving treatment and behavioral activation only.
The nursing continuing professional development activity has been approved by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation (OBN-001-91) Approval ONA#: 2020-0000000815
Conflict of Interest: There is no conflict of interest for anyone with the ability to control content for this activity.
In order to receive credit for this activity, the learner must attend each live webinar in full, complete the evaluation and submit the evaluation. Upon receipt of the evaluation, the certificate of completion will be awarded.
Contact Hours: Up to 6 if all motivational interviewing, problem solving treatment and behavioral activation sessions are completed in full.
Social Workers
This course, Behavioral Activation, is approved by the NASW-Michigan Social Work Continuing Education Collaborative.
Course approval #: 110221-01
Contact Hours: 1.5
This course, Problem Solving Treatment, is approved by the NASW-Michigan Social Work Continuing Education Collaborative.
Course approval #:120621-02
Contact Hours: 1.5
An application for the course, Motivational Interviewing, has been submitted to the NASW-Michigan Social Work Continuing Education Collaborative. Determination is pending.
Medical Assistants
Registered or certified medical assistants can submit copies of their agenda and certificates of completion to their certification entity to obtain continuing education credits.
Continuing education credits are achieved by the successful participation and completion of the entire training session and required evaluation.
Submit continuing education credit questions to Sue Vos at 616.292.5774 or sue.vos@miccsi.org
RESOURCES
Click to Access Collaborative Care Training Resources
Questions
If you have any questions about this training, contact Sue at sue.vos@miccsi.org or Amy at amy.wales@miccsi.org.